WhatsApp Custom Template

The WhatsApp Template app enhances business communication by allowing users to create and send predefined WhatsApp messages directly from Odoo. With real-time delivery, customer interaction tracking, and WhatsApp Web redirection, businesses can engage with customers efficiently.

Key Features:
1) **Predefined WhatsApp Message Templates:**
– Create and manage reusable WhatsApp message templates in Odoo.

2) **Send WhatsApp Messages to Customers:**
– Select a customer and send a WhatsApp message instantly using predefined templates.

3) **WhatsApp Web Integration:**
– Automatically redirect users to WhatsApp Web with the selected template message prefilled.

4) **Validation for Mobile Number:**
– Prevent message sending errors by ensuring customers have valid phone numbers.

5) **Bulk Messaging Support:**
– Send messages to multiple customers at once for marketing and customer engagement.

Use Cases:
– **Customer Support & Engagement:**
– Automate responses and manage inquiries through WhatsApp templates.

– **Sales Follow-ups & Promotions:**
– Notify leads, send order confirmations, and run promotional campaigns via WhatsApp.

– **Invoice & Payment Reminders:**
– Improve cash flow by sending automated invoice reminders to customers.

Supported Views:
– **WhatsApp → WhatsApp Template:**
– Create and manage message templates.

– **WhatsApp → WhatsApp Template → Send WhatsApp Message:**
– Select a template and customer to send a message.

– **WhatsApp Web Redirection:**
– Automatically open WhatsApp Web with the message prefilled.

– **Validation Error Handling:**
– Alerts users when a selected customer lacks a mobile number.